This policy explains what personal data TODO: Registered business or owner name ("we") collects through consult.groundvork.space, why, and your choices. We process personal data in line with India's Digital Personal Data Protection Act, 2023.
What we collect
| Data | Why |
|---|---|
| Name, WhatsApp number, email | To confirm your booking and send the call link, reminders and receipts |
| Where you plan to build, stage, budget range, plot size, questions | So the consultant can prepare for your session |
| Meeting mode, date and time | To schedule your session |
| Payment reference and status | To confirm payment and handle refunds. We never receive your card number, UPI PIN or bank login |
| A one-way hash of your IP address | To prevent abuse of slot holds. We don't store the IP address itself |
Who we share it with
Only the service providers needed to run bookings: Razorpay (payments), Cloudflare (website hosting and database) and Resend (email delivery). They process data on our behalf. We don't sell your data or share it for advertising.
How long we keep it
Booking records are kept for as long as tax and accounting law requires (up to 8 years). Unpaid, abandoned bookings are deleted within 90 days. You can ask us to delete other information sooner.
Cookies and storage
The public site uses no advertising or tracking cookies. Your browser may keep an unfinished booking form in session storage until you close the tab.
Your rights
You can ask to access, correct or erase your personal data, withdraw consent, or raise a grievance by emailing TODO: hello@groundvork.space. We reply within 30 days. If you're not satisfied, you may complain to the Data Protection Board of India.
Grievance officer
TODO: Registered business or owner name, TODO: Registered physical address, City, Kerala, PIN. Email TODO: hello@groundvork.space.