These terms apply when you book or attend a consultation through consult.groundvork.space, a service of TODO: Registered business or owner name ("we", "us"). By booking, you agree to them.
1. The service
A consultation is a 30-minute one-to-one session by video call or phone call with a home-building consultant, at the date and time you book. It gives general guidance based on the information you share. It is not a site inspection, structural design, legal opinion or certified valuation, and does not replace drawings or approvals from a licensed engineer, architect or authority.
2. Booking and payment
- The fee is ₹999 per session, inclusive of all applicable taxes, paid in full when you book.
- Payments are processed by Razorpay. A booking is confirmed only after the payment is verified and you receive a confirmation email.
- While you pay, your chosen slot is held for 10 minutes. If payment isn't completed in that time, the slot may be released.
- You must give accurate contact details. We use your WhatsApp number and email to send the call link and reminders.
3. Rescheduling, cancellation and refunds
These are set out in our cancellation & refund policy, which forms part of these terms.
4. During the session
- Please join on time. Sessions end at the booked time even if they start late on your side.
- You may share drawings, quotes and photos. You confirm you have the right to share them.
- Sessions are not recorded unless both sides agree in advance.
- We may end a session if either party is abusive or the session is used for unlawful purposes. No refund is due in that case.
5. Advice and liability
We give advice in good faith using reasonable skill and care. Decisions about your land, design, contractors and spending are yours. To the extent the law allows, our total liability for any claim about a consultation is limited to the fee you paid for it, and we are not liable for indirect or consequential losses.
6. Intellectual property
The website, its content and design belong to TODO: Registered business or owner name. Notes or summaries we share with you are for your personal use.
7. Privacy
How we handle your information is described in our privacy policy.
8. Changes
We may update these terms. The version on this page when you book applies to that booking.
9. Governing law
These terms are governed by the laws of India. Courts in Kerala, India have jurisdiction over any dispute.
10. Contact
TODO: Registered business or owner name, TODO: Registered physical address, City, Kerala, PIN. Email TODO: hello@groundvork.space, phone TODO: +91 phone number.